FREE SHIPPING ON ORDERS OVER ₦25,000 | USE CODE: ELLA20 FOR 20% OFF

Frequently Asked Questions

Everything you need to know about shopping with Ella Beauty Glamour.

Orders & Delivery

How long does delivery take?
Standard delivery takes 2–5 business days within Lagos, and 3–7 days for other states in Nigeria.

Do you offer free shipping?
Yes! Orders over ₦25,000 qualify for free standard delivery anywhere in Nigeria.

Can I track my order?
Yes. Once your order is dispatched, we'll send you a tracking number via WhatsApp or email.

Products

Are your products genuine?
100% yes. We source all products directly from authorised distributors. No counterfeits, ever.

Do your products work on dark skin?
Absolutely. All products in our collection are tested and selected to work beautifully on all skin tones, especially melanin-rich skin.

Returns & Refunds

What is your return policy?
We accept returns within 7 days of delivery if the product is unopened and in original condition. Contact us on WhatsApp or email to initiate a return.

How do I contact you?
Email: Ellabeautyglamour37@gmail.com | WhatsApp: +234 806 688 4139

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